Top Predictions for IT Organizations from Gartner

  1. By 2018, 20 percent of business content will be authored by machines.
  2. By 2018, six billion connected things will be requesting support.
  3. By 2020, autonomous software agents outside of human control will participate in five percent of all economic transactions.
  4. By 2018, more than 3 million workers globally will be supervised by a “robo-boss.”
  5. By year-end 2018, 20 percent of smart buildings will have suffered from digital vandalism.
  6. By 2018, 45 percent of the fastest-growing companies will have fewer employees than instances of smart machines.
  7. By year-end 2018, customer digital assistant will recognize individuals by face and voice across channels and partners.
  8. By 2018, two million employees will be required to wear health and fitness tracking devices as a condition of employment.
  9. By 2020, smart agents will facilitate 40 percent of mobile interactions, and the postapp era will begin to dominate.
  10. Through 2020, 95 percent of cloud security failures will be the customer’s fault.


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Top Predictions for IT Organizations from Gartner

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